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March Feature Medley Series – Part 4: WordPress — The Beginning

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It’s been a very exciting week for the CodeGuard team. We’ve officially announced three new features at this point, and on top of that we’re in the middle of sponsoring the WordCamp ATL conference!

It’s time to announce the final feature this week for our March Feature Medley Series. We’ve saved this one for last because of the WordCamp conference, and that’s because it’s the addition of WordPress specific data-display in the CodeGuard dashboard!
CodeGuard WordPress Dashboard

 

If we detect that your website or database is running on WordPress, we can now show you specific information about your content such as how many current posts you have, users, themes, plugins, and more.
CodeGuard WordPress Information

 

Right now we have BIG plans in the works for WordPress websites. We’re not going to reveal everything that we have in the development-pipeline here today, but as a teaser we’re happy to say that we are moving towards a dashboard that can show you specific information based on the CMS you are using.
So, what does this new feature mean for you? Like our File Browser feature, this feature will be very useful to our customers who are trying to figure out what backup they need for a restore. Let’s say you want to restore your website back to a date it was a few months ago. You’re not really sure if you need a backup from February, January, or December… but what you do remember is the theme you had at the time, or what plugins you had installed at the time of the backup you need. This information gives our uses a quick and easy way to see what state their website was at, at any point in time.

What else do we plan to do with this feature? As a backup, monitoring, and restore service we hope to integrate WordPress specific information into all three of these core features very soon. This will make CodeGuard a more useable tool for people who use WordPress, design for WordPress websites, and develop WordPress websites. Basically, in the next few months you can expect many more exciting things to be released from CodeGuard!

Overall, we hope you’ve enjoyed our March Feature Medley Series. We started the week off by releasing our File Browser feature, and then announced our new Website Backup Success and Database Backup Success Graphs for the dashboard. Yesterday we proudly announced our heavily anticipated Test Restore feature, and today we are happy to close the week out with exciting news about our WordPress specific information display in the dashboard. Our team has been hard at work trying to make sure we started 2014 off with a bang. Do you think we succeeded? Feel free to leave us a comment and let us know!

Thank you for following our March Feature Medley Series!

Natalie

CodeGuard at WordCampATL: T-shirts, MacBook Air Giveaway, Discounts, and Jobs!!

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Producing the most reliable website backup service on the market has not been easy. CodeGuard backs up over 100,000 websites and databases at 99.99% levels, for customers around the world. Our 1-click restores and ChangeAlerts have helped countless webmasters solve problems.

CodeGuard was designed to work with any CMS, and the backbone of our infrastructure is rock solid, with over 200 servers automatically spinning up and down each day to manage the backups. We even have external oversight systems that make sure our backups are not corrupt, missing files, or unusable, and track each step of our backup process to ensure backups complete on a daily basis. 

CodeGuard and WordPress

And having reached industry-leading performance levels, we are excited to focus on WordPress! As one of four platinum sponsors of the WordCampATL, held this Friday and Saturday, we are ready to hear from you, the WordPress community, with your thoughts and suggestions. We are looking for the best WordPress developers and designers to join our team to help bring our industry-leading reliability to the WordPress community.

 

5 ways we are showing our WordPress love

In addition to our Platinum Sponsorship, which helps to keep the ticket prices down, to show our dedication to the WordPress community, we will be:

1. Giving away a MacBook Air to one lucky attendee
2. Giving away 220 of our prized CodeGuard t-shirts, with 4 different designs to choose from
3. Offering a 67% discount for our Ninja plan – bringing the price to $20/year for WordCampATL attendees.
4. Holding a VIP Event at our office in the Brickworks (1000 Marietta St NW) on April 15th
5. Hiring 2-5 WordPress Developers and Designers to join our team!

 

Win a MacBook Air: Submission form here

To enter yourself for the MacBook Air drawing, complete this form: http://bit.ly/cgwcatl. The drawing will be completely random, with a single number selected that corresponds with the submission number of the entry. You must be present to win, and the drawing will be held after the last speaker on Saturday.

Work with us! Freelance, part-time, and full-time opportunities

If you are interested in learning more about freelance, part-time, and full-time opportunities at CodeGuard, please complete this form. We will contact you with additional information about a VIP Event to be held in April: http://bit.ly/cgwpvip. The event will be an informal gathering at our office in West Midtown, with appetizers and drinks, that allows for us to get to know you better, and vice versa.

Get a free t-shirt in exchange for a Tweet

To receive your t-shirt, you will need to tweet about CodeGuard. And to make things easy on you, here are a few tweets that you can copy & paste:

“Thanks @CodeGuard for the t-shirt. Website Backup FTW #WCATL”

“@CodeGuard is giving a MacBook Air away – stop by their table to enter! #WCATL”

“67% discount for the Ninja Plan? Yes, please. cgwcatl #WCATL”

“Just got my @CodeGuard shield shirt! Thank you! #WebsiteBackup #WCATL”

“Just got my @CodeGuard robot shirt! Thanks! #WebsiteBackup #WCATL”

“My @CodeGuard time machine t-shirt rocks. Stop by and get yours #WebsiteBackup #WCATL”

“Website backup is a no brainer. I’m gonna check out @CodeGuard! #WCATL”

“Restores that work? I’m all ears @CodeGuard #WCATL”

“@CodeGuard has freelance, part-time, and full-time WordPress dev & designer openings #WebsiteBackup #WCATL”

“Client-proof website backup? I didn’t know it existed! Thanks @CodeGuard #WebsiteBackup #WCATL”

“Backup without timeouts and reliance upon PHP? I’m listening @CodeGuard #WebsiteBackup #WCATL”

“But I thought all backups just worked : ) #RealReliability @CodeGuard #WebsiteBackup #WCATL”

“@CodeGuard showing the #WordPress love! Thanks for the t-shirt and I hope I win the MacBook Air #WebsiteBackup #WCATL”

“@CodeGuard seems serious about WordPress! Can’t wait to see what they produce! #WebsiteBackup #WCATL”

“@CodeGuard thanks for the t-shirt & Ninja discount! Code: cgwcatl #WebsiteBackup #WCATL”

March Feature Medley Series – Part 3: Automated Test Restore

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We hope that you’ve been enjoying our Feature Medley Series so far, because today we’re thrilled to announce the addition of CodeGuard Test Restore to the dashboard! This feature has been in the works for a long time. There were many technical challenges and hurdles that we had to overcome along the way. We knew it was a feature our customers craved though, so we rolled up our sleeves and got to work!

CodeGuard Test Restore

 

CodeGuard’s automated Test Restore allows you to test CodeGuard’s restore process/capability with your website without impacting any of your actual data. If a test restore passes you can rest assured knowing that should you need an actual restore one day, CodeGuard has you covered. If the test restore fails, we give you quick remediation tips for how to test our restore functionality manually, or contact us for further information. We highly recommend our customers try this functionality out for the peace of mind, and so that they can be 100% certain our system will work with their website when a disaster occurs.

CodeGuard Automatic Test Restore

How does CodeGuard Test Restore work?

Here are the steps that we take to make sure our restore process can work on your website:

* Connect to your website over SFTP
* Check the Write status of your website’s directories
* Check the Write status of the server your website is on
* Transfer data from CodeGuard to your website.

Those four items may not sound like a lot of work, but in reality there is a lot going on behind the scenes to make this magic happen! When we connect to your server we upload a ‘test’ .html file to your website’s root directory and then give you a link to go view the page live on your server. This file is then deleted in an hour, or when your next scheduled backup occurs.

CodeGuard Test Restore Success

 

Again, this process may seem simple, but there is a lot that could go wrong during all of this. Here are some of the failure cases we test for during the test restore process:

* Server connection errors
* Unable to connect to website over HTTP
* Unable to connect to website over FTP or SFTP
* Incorrect website login credentials
* Write permissions to the root directory path
* Server timeout errors
* Test restore file already existing
* Test restore file being too large
* Various other exceptions

We’ve had this feature live for all of our HostGator partner customers for about a month now, but today we have officially turned it on for every customer in CodeGuard. With the addition of the Website Backup Success and Database Backup Success graphs to the dashboard, and now with the addition of the Automated Test Restore feature, we hope to continue building trust with our customers, and continue building up their faith in the CodeGuard system.

Aren’t you curious about how your websites will perform should you need a restore? Login to the dashboard today to try this new feature by clicking on a website’s name and then by visiting the ‘Restore’ tab. As always, feel free to leave a comment or tweet us your thoughts!

Natalie

March Feature Medley Series – Part 2

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It’s time to announce the next new feature in our March Feature Medley Series!  This might be the feature that our team is most excited about because it was released just hours ago, and with it comes dramatic changes to our customers’ dashboard.

So without further delay, we are proud to announce the addition of “Website Backup Success” graphs and “Database Backup Success” graphs to the CodeGuard dashboard!

CodeGuard Website and Database Backup Success Graphs

 

Here at CodeGuard being honest and transparent with our customers is one of the most important things in the world to us.  As a disaster-recovery service, we take great pride in the level of accountability to which we hold ourselves. We already had backup verification systems in place for internal purposes and wanted to start sharing this information with customers.

 
With that thought in mind, our team got to work creating wireframes, sketches, and prototypes for how this feature would look and feel.  I wanted this information to be easily digestible, which is why I put them in large fonts at the top of the dashboard.  In the table that lists all of your websites and databases, we have also added color striping to indicate if a website or database has had a failure that week.  The color striping is a quick way for you to scroll down the page and look for obvious warning signs with your account.  Websites or databases that had a failure within the last seven days will appear highlighted in yellow.  If their most recent backup failed though, it will be highlighted in red.

CodeGuard Dashboard

 

These graphs introduce a new dynamic to the world of website backup, because the harsh reality is that sometimes backups do not complete.  A customer may change their website login credentials in cPanel, but forget to update those credentials in CodeGuard.  Sometimes a server may be down, which will also cause a daily backup not to complete. And there are edge cases where CodeGuard is the root cause, and we want to be transparent across the board.
 

Sometimes these reasons are outside of the customer and CodeGuard’s control, but sometimes they aren’t.  What’s important though, is that we convey this information to our customers so that action can be taken.  For quick remediation, we’ve added two new pages to the dashboard.  The first page will show you all of the backup issues that your website and its databases encountered over the last seven days.  You can get to this page in the dashboard by clicking on the “Action” drop down and then by clicking “View Issues.”  There is also a new tab called “Issues” that you can click on when you are viewing one of your websites.

CodeGuard Backup Issues Page

 

The second page lists all of the backup issues that all of your websites and databases have encountered over the last seven days.  If any of your websites or databases have encountered a backup failure in the past week, a “View All Issues” button will appear below your table of websites and databases.

CodeGuard Backup Issues Found

 

With the addition of the “Website Backup Success” graphs and “Database Backup Success” graphs we hope that CodeGuard becomes more valuable to you, and builds trust.  Sometimes backups do not complete.  There, we said it!  And when this happens, our dashboard now tells you exactly when it happens, and what you need to do to get everything back on track.  As far as we know, there isn’t another website backup service out there that provides this deep a level of transparency.  So if you’re a CodeGuard customer, relax knowing that our system will always let you know exactly what is happening with your data.  Not a customer yet?  Start your free trial today and experience the new dashboard for yourself.  We’d love to know what you think!

Natalie

CodeGuard Joins i2Coalition

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CodeGuard provides peace of mind to website owners and brand protection for hosting providers around the world. We do this by securely and reliably backing up websites, and then restoring them when issues arise. Our customers trust us for website backup and to safeguard their data. To ensure that we can continue to deliver upon our commitments, we have joined the i2Coalition, so that we can represent our customers’ interests in shaping internet-related legislation.

i2Coalition

 

Strength of Membership and Efficacy Made Joining an Easy Decision

Our decision to join the i2Coalition was driven by the strength of the members, efficacy demonstrated thus far, and organizational structure. With 64 member companies representing leading web hosting and data center providers, registries and registrars, software and service delivery, and cloud computing services, there is a strong chance of successfully leveraging the scale of the member companies to effect change. And it has already been demonstrated that the i2Coalition is impacting policy by driving awareness and providing a megaphone for those who truly understand the Internet at the “nuts and bolts” level. It is my belief that the organizational structure of the i2Coalition, consensus-driven leadership that leverages varied working groups composed of experts on Internet governance and policy, is a major factor in achieving a unified industry voice.

The need for a unified voice and advocacy on behalf of the Internet infrastructure industry has never been as great as it is now, as the ubiquity and public reliance upon the Internet make it a technology that impacts most of our daily lives. Without an entity to help educate and inform public leaders, the risk of abuse of this fundamental infrastructure will remain high. We are proud to be a member of the i2Coalition, and to allow our customers’ voices and needs to be heard.

-David

*Originally published here: http://www.i2coalition.com/codeguard-joins-i2coalition/